Worst service. I was with reliance protecrron for 4 and half years before it was bought out by ADT and never had issues and since it has been ADT I had to pay to move my services. Now, their panel is not working and it has been over a month they have not sent anyone to fix the panel. Also, my contract is us in few months so I spoke to someone to either end from now on since they can't send anyone to fix it or renew so I don't have to keep paying without any services. And, the manager I spoke has not put any notes in file and just right now on hold with them and they hang up on me.
- Approximate cost of services:
- $400.00
- Company Response
Dear Vandit, we are sorry to read that our services have not met your expectations. Please let the Customer Relations team look into this further. Can you please forward us the phone number associated with the security system and the best number to reach you to executive.escalations@adt.com subject HOMESTARS and we will contact you. Thank you