Ken

Ceramic Tile in Kitchen/Hallway/Laundry/Bathroom Failed after 4 months. Eventually most of the tiles became loose. Contacted owner of company and he refused to fix the tiles without more payment. He blamed it first on floor deflection, then possibly cement failure. We ended up tearing out the whole installation and replaced for a cost of over $12000. This owner does not cover his warranty. The company that tore out the installation was able to save most of the tiles because they were so loose. Terrible work and service. They also took almost 5 weeks to complete the job which they said would only take 2-3 weeks.

We had Sapphire Stairs do our main floor stairs to top floor, as well as hallway upstairs in hardwood. The quote was very reasonable and timing was very quick. We are very satisfied with the job. Jay took about 3.5 days to finish the job complete. He also finished the stairs off with some very good trim work. He also found a very good color match to our existing hardwood on the main floor.