Learned a big lesson in signing a contract with Telus. Telus wrote me in 2023 letting me know my older system would no longer be supported as the 3G network in my area was being deprecated. I called and was given a quote for a new service and told that the old system will work up to the end of the year I decided to go with a Ring system so I could keep control of the entire network and called Telus to let them know I wasn't going to go with a new system and service with them in January 2024 Telus is now charging me for the remained of my contract, without providing the service ("cancellation fee") as they now state that the system will work until the end of 2024, even though they told me the current system was about to be deprecated, thus breaking the original agreement I'm trying to work through their channels to have this reversed, but it's not working. I'd never sign a contract with any of Telus' lines of business again
- Approximate cost of services:
- $850.00