Bev & Mike in Ottawa

After purchasing our bungalow in the spring of 2016, we decided to complete a full renovation of the main level. We consulted with several contractors but in the end we selected Vala Home Improvements as we immediately felt that Richard could provide us with the results we hoped to achieve. He did not disappoint! Our project consisted of a complete remodel of the main level, including relocating a staircase, new bathrooms, new kitchen, and creating an open concept main living area by removing several walls. A project of this scope required a significant amount of organization, planning, and attention to detail. Richard excelled at all three. He clearly outlined the timeline of the project and we were kept up-to-date on the progress. When problems arose (as they do with any renovation), Richard explained the issue and offered solutions that rectified the problem in a timely and correct manner. He obtained all the necessary building permits and completed all the necessary safety inspections. It was incredibly comforting to know that zero corners were cut and that the end result met all building codes. The contractors Richard hired were professional and completed excellent work. We were especially impressed with Don and Paul’s work on the tile and hardwood feature in our entrance – the end result was truly spectacular! Richard ensured that our home was left incredibly clean, tidy, and safe on a daily basis. This was very important to us as we were living in the basement during the entire renovation. In addition to accommodating our request to remain in our home during the renovation, Richard was also able to complete the majority of the work before our non-negotiable deadline: the birth of our first child. We were thrilled that we were able to live to our main level upon returning from the hospital with our firstborn. We can say with 100% certainty that Richard’s primary goal is client satisfaction. He routinely goes above and beyond. We are beyond thrilled with the end result of the project. Our ‘new’ home is everything we hoped for and more. He transformed a closed off and dated bungalow into a light filled open concept, modern space. We are excited to raise our family in a home that is now customized for our needs. We highly recommend Richard and look forward to working with him again in the future. We already have a few ideas for round two!