Reviews

10/10

Enrico was the electrician who performed the work for the second time in my home. I was very pleased with the first time I used Captain Electric but tried another company to install a timer for my outdoor light- (I thought I was getting a good deal). This proved to be a disastrous mistake as the timer did not work and the electrician did not return for either of the 2 times we scheduled with no follow up phone call. Lesson learned. Enrico is an honourable, qualified and skilled electrician who offers excellent advice and always shows up on time and provides quality service! The staff is also very attentive and helpful when I call to arrange a service call. I am very pleased with this company.

Approximate cost of services:
$300.00
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Company Response

Gloria, thank you for posting your review and mentioning our being on time. We strive very diligently to keep our appointments within the guaranteed time-frame that we say we will be there. We hope to be of service again, whenever you have the need for electrical installations or repairs. Thank you for choosing Captain Electric the second time.

10/10

I had a similar situation 10 years ago with a clogged kitchen sink and a disaster with the previous plumber so I was quite nervous about trying this company. I called in the morning and was offered a time slot several hours later! The plumber, Ryan Goodman, arrived exactly on time and ready to tackle the problem at hand. Within an hour or so the job was completed. Ryan worked with the existing drain pipe which he felt to be quite solid but only requiring it to be raised for proper drainage. It is a relief to find a company as large as this one that sends out a technician such as Ryan who is knowledgeable and experienced. BRAVO!

Approximate cost of services:
$350.00
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Company Response

Hi Gloria, we would like to thank you for taking the time to share your wonderful experience with others. We would also like to thank you for your positive feedback when you called our office. We are very, very pleased to know that you are satisfied with our services and that we left a very lasting impression with you. Please keep in mind that we will continue to assist you with any future work or inquiry that you may have. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to your continuing business. Until next time, take care.