Angie in San Francisco

I first hired DrainWorks in July 2016 re new backwater valve and replacement trap etc. They were so helpful from the get go, very informative, took the time to show me when they were inspecting the pipes with their snake camera, and review things with me, applied for the required permit, and even assisted with my application to the City for a partial rebate. The work was done in a couple days, and they left the property very neat and tidy. Armando showed me that I would also need to replace the drain pipes in a relatively short while but for the time being they flushed them. Then in June 2017 they came back and replaced 20 feet outside drain pipe from the house to the City line, and 45 additional feet of drain pipe under the house, which included digging several feet below the foundation, along with plugging up the previous drain and putting in two new drains, all of this done in less than 3 days. Again, when they were finished, the entire property inside and out was left in immaculate shape. While the work was in progress, Armando was by the house each day, sometimes more than once, to inspect as the job was being done and answer any questions I had. He was also a phone call away at any time, day or night. Plumbing woes can be very stressful. These guys are consummate professionals. I highly recommend them.