Warranty Repairs Took A Year to get done
I had windows and front and back door installed in March 2017. On Feb 12 2018 I attempted to contact Verdun as we were having issues with our front door not shutting properly, all the windows weren’t caulked properly and I was losing heat like crazy. Verdun came out after me going on Facebook Nov 2018 and stating the same thing The repairman came in Dec 2018 but needed some pieces to complete the repairs so he had to order them and they were to be in 3 weeks so after XMas time. Well I kept emailing them to get updates and it seemed to fall on deaf ears as it was Feb 2019 when the pieces finally came in. I will never do business with Verdun again. I spent 10K + and all I got was headaches and having to chase them to repair the windows and doors I had installed after 11 months. So much for trying to make your home energy efficient. It’s hard enough to pay heating/AC when your on LTD and you can’t even get energy efficient windows or doors or even have ppl to back your words up. Highly NOT recommended.
- Approximate cost of services:
- $10,000.00
- Company Response
Good day
I am terribly sorry to hear about your undesirable experience with us.
Would you kindly be in touch with us in order to ensure we complete everything outstanding if anything.
Rest assure we will make sure to carryout any services needed moving forward.
Your patience and understanding is greatly appreciated