A drain back-up caused minor ground water pooling in basement
Returning home to find water pooling onto our basement floor was disconcerting. One quick call to DrainWorks and their dispatcher assured us he would have a plumber sent out within a very short time frame. Not only did Jeremy arrive prior to the expected time, he methodically located the issue, set to work on fixing it (he came fully equipped), and ensured no other issues were compounding the problem. Jeremy was courteous, fast, willing to explain his findings and a pleasure to deal with. Because of DrainWorks and Jeremy, there was no damage to our home. From the moment of our call, all matters were handled with the upmost professionalism. If we ever need to call someone in the future it will definitely be DrainWorks!
- Approximate cost of services:
- $300.00
- Company Response
**Thanks Karasiuk** It was a pleasure reading your review and learning how happy you were with our service. It is rewarding to know we could be of assistance. Thank you so much for the wonderful review. We do look forward to hearing from you should you require any drain or plumbing assistance again in the future. Thanks for choosing DrainWorks.