Worst cleaning job ever. For a deep clean they did not move the couch, chair, etc... the shower walls only wiped and needed a good scrub, kitchen cabinets not properly washed. Even had to ask to vacuum the couch and chairs. It should not of taken 5 hours. I expected to have everything washed. So disappointed by this service, would not recommend them to anyone.
- Approximate cost of services:
- $680.00
- Company Response
I want to apologize to those who is reading my answer but not to those who wrote this review. When we came to the house we supposed to be cleaning, the owner lady told us it hasn't been cleaned for seven years. We did an excellent job and after we finished, the owner of the house checked everything and liked the job done, and also signed a satisfaction report, where was written that job is accepted and there is no complaints. She signed this report. Than after ( 3weeks )she started to complain that we didn't move and clean behind the furniture in masters bedroom, particularly the bed, she was told up in the front, that we never move any furniture, but we did clean under the bed. We are not a moving company who moves things professionally, we don't want to scratch floors or something around, by doing it. If the owner moves things, than no problem, we will clean. Also she complained that we didn't clean the mold in the shower but the problem is that mold there is inside the grout and it wasn't cleaned for seven years, so its impossible to take it off, only you have to scrape the grout and put new cocking. I just want to say thank you everyone who appreciates our work. I am also very thankful for people who wrote excellent reviews, there are 125 of you guys.
Sincerely Alex and Marina