Reviews

10/10

I should write this review earlier because Dragan fixed my refrigerator leaking problem on July 28. I found Dragan-DP Service from Homestars to fix my Refrigerator leaking problem. Dragon was professional on the phone and able to come to fix it the next day. After the phone call, I sent him the photo of my fridge’s model and serial number. He arrived on time with a 30 minutes advance call. He knew what he’s doing and finished his repair job within 30 minutes. GREAT SERVICE. I highly recommend Dragan for any appliance repair.

Approximate cost of services:
$120.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you!

10/10

We had raccoon problem at our roof/gutter. It damaged the roof, got inside and gave birth of raccoon babies. We called for the professional help, but was failed. A family member recommended Pestend Pest Control. So we called for their help, Shakeel came by on July 21st and placed a one-way trap door. The mom of raccoon was out, but the babies were crying inside the gutter. Shakeel came back and made a small hole for the babies to get out. Finally the babies climbed out at the same night. The mom took them away. The next day Shakkeel came and closed both holes. The job was handled efficiently and professionally. We are very pleased and thankful. We are happy to recommend them to anyone.

Approximate cost of services:
$350.00
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Company Response

Thank you very much for sharing your experience and providing us your feedback on our services and technician. Professionalism in dealing with clients is one of our top priorities, along with making sure we provide our customers the best solutions to their problems in the most efficient way possible. All our technicians are very knowledgeable and experienced in field of work.

10/10

This Spring there were 2 holes of our roof damaged by the raccoon. It got inside to give birth raccoon babies. Because it is a small job that is not easy to get the roof guy to fix it. This morning I saw this Sign Roofing team was working in our neighborhood. I came up and asked if they were able to fix our roof. Mr. Ko greeted me and gave me the quotation immediately. In the afternoon on the same day they FIXED the 2 holes of our roof. I am very pleased on their prompt and professional action. I will highly recommend this company to my friend and family.

Approximate cost of services:
$300.00
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Company Response

Thank you very much.

0/10

We had a bad experience with company few months ago. We were very disappointed about their non-professional services. All our WORRIES about the moving company were CAME TRUE 1. The movers did not put on any floor runners or floor sheets that caused the floors and carpets very dirty. 2. At first, they asked us to dismantle our furniture by ourselves. We rejected because based on their quotation sheet, they should do it instead asking us to do it. 3. They only wrapped our Yamaha Electrical Piano with plastic sheets instead of extra protection. That caused the music desk stop rail broken. 4. The movers did not accept the responsibility for breaking that part of the electrical piano. We called Ana on the next day and reported our complaints. Ana told us the manager will contact us to arrange a Piano Specialist to check the electrical piano. However we never received any calls from their manager. Finally we got Ana’s permission to check with the Piano Store to get the quotation of that broken part. It was $55 plus tax. Ana told us they will send us a cheque for $55 plus tax. However until now, we haven’t received any check or any reply from them again. 5. Even though we complained to the Better Business Bureau (BBB), this moving company did not reply to BBB too. If you really want to have better understand this company, below is the rating from Better Business Bureau. Please check it out before you make any decision: http://www.bbb.org/kitchener/business-reviews/movers/toronto-van-line-in-toronto-on-1203208

Approximate cost of services:
$722.00
1 of 2 people found this review helpful.
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