This was my first time using a moving company, and I moved to Edmonton AB. After doing research online, like most people I am sure, I was really worried about the outcome of the company that I was going to hire.To be honest I read horror stories of all kinds from other companies, but I did find good reviews about Multicity Moving Inc. on Homestars and BBB. They had some bad reviews however they had more good reviews. I do understand that you cannot please every each customer but I can say based on the reviews, they were doing a good job. The most important part is that this company is a family owned operation. That had played a small role making my decision but the good reviews made me decide who to go with them. My moving experience began with an online request for a quote. I fill up this quote request form online and shortly after, I received a call from Robert the sales rep. He is a polite, knowledgeable, thorough, and professional customer service representative. He answered all of my questions, and did not guess if he did not know an answer. Instead, he called me back or e-mailed the right information. The estimate he gave me was an estimate, based on the list I gave him. After the pick up he called me and informed me with the actual weight. The actual weight only went over 300 lbs and that changed my rate just a little from what I was quoted. It didn't hurt me to pay just a bit more. I was really happy with the service and with the movers. It did not take me long time to receive my shipment in Edmonton. Everything was still in one piece, and had no damage. Thanks again and I will definitely recommend Multicity Moving Inc. to anyone who is thinking to relocate. Jim G
- Approximate cost of services:
- $1,750.00