Needed to have the sewer cleared of the blockage that ended up being in the city property. Should have called the 1st and saved 495 bucks.
- Approximate cost of services:
- $493.00
- Company Response
The reality of this kind of situation is there is no way of knowing where a line is plugged and/or what was causing it without dispatching service.
The City of Edmonton has their own guidelines regarding what does or does not qualify as their responsibility, and is dependent on multiple factors of which location is only one.
It's important to recognize the City of Edmonton does not guarantee free service, as location is only one factor they take into consideration. We advise anyone calling to ask about their potential responsibility for service charges.
Thank you for taking the time to provide input regarding your experience.