Basement Waterproofing & Main Drain Replacement
After a week of rain, my basement was wet and the sewer was backing out. I called Drainworks about the sewage back up. The technician came out the next day and, using his snake camera, found tree roots in the pipe leading to the city sewage pipe. The pipe was replaced. When I asked about the water in my basement, the technician suggested different ways to correct the problem at various price points. I chose to waterproof the outside of the wall by trenching down and replacing the 60 year old weeping tile. All work was completed with care to protect my interior and my foundation plants. The workers were friendly and wasted no time on the job. I was consulted on all aspects of the job and asked to inspect all the work while in progress and after it was finished. I am totally satisfied with the quality of the work and the way my plants were replanted. It is raining as I write this and my basement remains dry and my waste water is flowing out to the city with no backup.
- Approximate cost of services:
- $25,000.00
- Company Response
**Thanks Susan** It was a pleasure to read your review and to learn how happy you were with the service. It is very rewarding to know we could be of assistance and that the problems have been solved at your home. We certainly do work diligently to ensure timely customer satisfaction, and knowing that our efforts were well received by you is very satisfying. Thank you for choosing DrainWorks. We are here for you should you ever require plumbing or drain assistance again in the future.