Scarborough Homeowner in

We could not be happier with the performance of TIPEQ Homes on two consecutive renovation jobs. In summer 2024, we needed to hire a general contractor to renovate a house in Toronto. Since we already had done business before with Sasha (the owner) for a basement renovation in 2012, it was an easy decision to hire TIPEQ Homes. This time again we were not disappointed ! Not only did Sasha's team completed the work earlier than planned and on budget, but he also gave us a wealth of advice to increase the visual appeal of the house and take care of key details. Since we live quite far away, we could not be present on site all the time, and this was very appreciated. For example as we changed the color of the flooring, Sasha recommended redoing the sanding/varnishing of a staircase to match the color of the floor. We were not convinced at first, but the end results have blown our minds! We highly recommend TIPEQ Homes if you are looking for a reliable, trustworthy professional with a passion for quality and customer satisfaction.

Great companies are those that put the customer first and honour their commitments. I recently experienced what I called a 'moment of truth' with City Wide Group: I hired them in 2012 to do basement waterproofing for my house. 5 years later I noticed that some rainwater was leaking into the laundry room in the basement. I called City Wide Group and the owner came over to my house and inspect the work. He detected a defect for one window well (slow drainage). He told me that his company is responsible for this, and will send a crew came to remedy. A few days later the repair team corrected the situation. They also noticed that the ground had sunk in some place and re-levelled the patio stones. All of this for free, as part of the life time warranty. Great customer service!