Our Kitchen faucet handle has been not working properly and we had a leak in a bathroom faucet. Ted recommended a place to go and pick out a really nice faucet that looks to be more durable then our last one, and he special ordered it for us. My wife is thrilled with the look of it, and I love how mobile it is with almost 180 degrees turn on the faucet. Ted took the time to explain his procedures and what to watch out for over the next few days just in case of a small leak. He has genuine passion for plumbing that is contagious. It is nice to have a reliable experienced plumber in my life to make my life easier. Thanks Ted! Keep up the great work. Blair.