The plumber was excellent however when my landlord phoned to follow up with the main office they refused to speak with him because he was not me! Even though all future work would be his responsibility as there were tree roots blocking the pipes, so as my landlord is a contactor he will be using another plumber
- Approximate cost of services:
- $800.00
- Company Response
Dear Jennifer,
Thank you for taking the time write a review on your experience with Mr. Rooter Plumbing of Caledon and one of our technicians, Peter. We are pleased to hear that you were happy with the work that Peter did and that you found his service to be exceptional. In regards to your concern about our Customer Service Representative not speaking to your landlord, we would like to clear up any questions. Due to privacy reasons, we must only speak to the person whose name is on the physical invoice. In this case, it was your name that was on the invoice, as it was yourself that authorized and paid for the service at the time that Peter was there. Should you wish to contact us and discuss any other questions or concerns, please feel free to give us a call, we would happy to help!
Best Regards,
Mr. Rooter Plumbing of Caledon