Doug in

I was told that for $50 I would have my Oven board diagnosed and a quoted price to fix it. I was given a ballpark that most of these types of repairs are under $100 but sometimes it is more. They said they would put a rush on it and I should have it in a few days. I had to follow up continuously and was then given a price of $200 for the repair. I just wanted to get it done, so reluctantly said yes. Three repair attempts and four trips to the shop and 3 weeks without an oven later and my oven board is still having the same error that it did when I first brought it in. The owner is refusing to refund my money or guarantee to fix the board. He treated me totally rudely and unprofessionally. I am an electrical engineer and I recognize that the owner has some good electronics abilities, but if he gets into a problem that is beyond him, expect absolutely brutal customer service, no accountability, extreme frustration and no refunds.