Reviews

10/10

When our builder grade furnace started to make noises and virtually stop heating our home, we called several companies looking for quotes. We had seen ads for Reliance and decided to also give them a call. They sent Chris Niejadlik (Home Comfort Advisor) to our home and we cannot say enough great things about him! He truly provided us with 5 star service from the moment he arrived in our home. He was kind, thorough, and patient in answering every single question we had. He was so very humble and there was not an ounce of pushiness which we had experienced in the past. This is what won us over and we decided to go with Reliance. Over the next few days, we continued to have several question about different types of furnaces, the payment plan etc... and each time we called or emailed Chris a question, he never made us feel as if we were a nuscience but instead he treated us like long time friends. The team from Reliance came quickly to install our new furnace and Chris dropped in to ensure everything was running smoothly as well as to answer any last minute questions. He was truly awesome in every way! I would HIGHLY reccommend Chris Niejadlik and the team at Reliance to anyone looking for a new furnace. Thanks again!

Approximate cost of services:
$6,000.00
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Company Response

Thank you so much for your amazing review! -Haley

10/10

After reviewing several companies we chose to go with Double Diamond Duct Cleaning based on the reviews and the friendly conversation we had over the phone and finally the very competative pricing. We cannot say enough great things about this company. From the moment Mike arrived, he took the time to explain everything he was doing, take before and after photos and overall just kept us informed along the way. The service was great, he was fast and efficient and I can definitely say since the cleaning we notice a HUGE decrease in dust around our house and on furniture. Thank you so much!

Approximate cost of services:
$130.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for such a great review and taking the time to write one. This goes a long ways with helping other people decide on what company to choose. Seeing is believing, is the best way to show the customer that the job was done in a professional manner. I don't know how many reviews I responded to but that's always a common theme. By showing the customer visually or with pictures of the air duct system before & after, lets them see for themselves that the job was done professionally. Thanks again for the great review and have a great day !