I hired this company on a short notice move to move a one bedroom apartment from a basement into a storage unit. Everything was already packed and ready to go. They showed up 4hrs hours late. The three movers looked at the items, started talking in their language (East Indian) and then the main driver went outside on his phone. The contract indicated a deposit in addition to the quoted cost which was not mentioned in the conversion with "Nick" when booking. When speaking with the main driver as to the reason for the deposit and why it was not mentioned I also pointed out that the contract stated a start time that was prior to them even arriving at my property. Instead of rectifying the situation the driver said to me " you are wasting my time". At that point I was already annoyed and told him that he is wasting my time and I no longer want his service. When I phoned "Nick" to inform him of the situation he expressed no concern and turned the situation around as if I was in the wrong. This company just seems to be in the business of taking people's money and not wanting to do the work. Completely lacking in customer service. Save yourself the hassle and DO NOT hire them
- Approximate cost of services:
- $280.00