Marlise

On Monday my FB update read, "It's raining and our roof is leaking :( ". By late Monday afternoon, it was still raining but out roof was no longer leaking - Yay! It rained all day Tuesday and our roof was still not leaking - double Yay!! All thanks to RoofRepairs.ca and their quick, efficient and wonderful work. For us it started when the rain began on Sunday night and I noticed large wet spots on the laundry room floor landing and in our family room - two totally different areas of our house, but at the same level. Yes, it was our carpets that were wet and nothing was dripping from the ceiling. We called a plumber first thing Monday thinking it was all due to a leaking pipe somewhere in the garage ceiling. The plumber came, opened a spot in the garage ceiling and said there was no piping in that area - the water was coming from the roof and seeping down. Nice! We needed someone who could do a quick roof repair. We didn't want our whole roof re-done, just the spot that was causing the leak. Roofrepairs.ca looked like they could do just that. I'm sure there were a lot of people with leaking and flooding problems that day - the rain never stopped but RoofRepairs.ca was quick to respond to my call! I talked to Brad about our problem and he said Kim would call me back to schedule a repair time. Within minutes Kim called to tell me Ronald would be at our place within a couple of hours. It was a busy day for them. Ronald came and quickly assessed the problem - a hole in the roof. We had previously had problems with raccoons and sealed them out, but now it looks like they were trying to find another way in. From the photo Ronald showed me, it looks like they chipped off the shingles and made a hole in the roof. Ronald had the roof patched up in no time and ensured any trough water ran off the side of the house, not the inside. We probably need more of a long-term fixed, but rain is expected for the rest of the week and we're dry! Thank you RoofRepairs.ca team! I hope we never have this problem again, but if we do, I know who to call.