Leslie in New Hamburg

Let me start by saying if you have any Bat issues you must call Kenny at Bat's Canada. We started with a bat issue a few years ago. Unfortunately when we discovered this, in our state of panic, we called a local wildlife company. They assured us that the issue was limited to our soffits, they caulked them up, put the one way door on and said the problem was fixed. They also offered a five year gaurentee. Well here we are a few years later and guess what.... bats again! This time in the walls. Turns out the wildlife company only made the problem worse by doing a partial job and all the bats did was relocate. Also after reading the fine print the gaurentee was limited to only the job they did. So this time after proper research we discovered Kenny at Bats Canada. What a relief. Kenny got back to us immediately and set up a time to come to our house. He is very efficient and so professional. He took the time to hear our concerns and explained exactly how he was going to rid us of these bats for good. He literally went from the bottom of our house to the top and covered every inch, sealing cracks and spaces and he easily discovered the 3 spots where the bats were entering our home. We have a large home with steep roof lines and he moved around with total ease. He installed 3 one way doors for the bats to leave safely and not be able to return. After completing the job he again took the time to reassure us that he would make sure our bat problem was resolved for good. He then was kind enough to give us a courtesy call the next day to make sure everything was ok. We found the price of Kennys work very reasonable and believe me you can't put any price on peace of mind. I was many times losing sleep when I would hear the bats in the walls but since Kenny has been here I haven't thought about it at all as I know the Bats will finally be gone for good this time! Thanks Kenny. Rick and Leslie