Reviews

10/10

Our master bathroom has those tiny white marble tiles size of a nickel. Grout lines were white when it was new but turned yellowish over time. When Chris came to our house to give an estimate, he actually spent 45 minutes to clean a spot with his machine to make sure he can do the job. It worked and I was sold ! He just did the job today and now our bathroom looks great again. Chris also recaulked our shower stall and it looks like new! Chris is a nice guy and easy to deal with. He showed up on time and finished on time. He even fixed a couple of holes on my hallway tiles for free. I highly recommend Chris and would hire him again in a heartbeat!

Approximate cost of services:
$450.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

HI Matt
I want to thank you for the kind words you said about us.
We try hard to provide the best possible service to our customers and their satisfaction is our reward.
Testimonials like yours are extremely important to us.
We are happy to have served you well.
Thanks Again
Chris

0/10

Late April, Jude (Curbz's owner) and I agreed on the scope and price ($350 per month) to maintain my property this summer. The scope includes: "hand weeding of all gardens and lawns, edging of all gardens, pruning and dead-heading of all perennials, shrubs and trees, lawn care (including overseeding, weed control, etc.). All applications as required as part of the regular maintenance regimen are included (organic pesticides, washes, etc.)". Her crew showed up a week later to cut the grass. The week after that, they never showed up. I left her numerous emails, voice messages, and texts and she never replied. Finally showed up days later to cut the grass. Jude told me a firm schedule will be emailed to me and service will become more consistent. Sure enough, no schedule was sent to me so I emailed her again to ask what's going on - no reply from her. Finally, I got an email from her saying that she doesn't have enough customers in Etobicoke to justify coming here and will stop servicing my property immediately. So I paid her $350 upfront (yes, silly me) for the month of May and only got 2 grass cuts. I spent the next 2 weeks trying to get my money back. After hearing more excuses from her about why it is taking so long to refund my money, I finally received a partial refund today (June 4) of only $210, which means I paid $70 per grass cut (I could have asked my neighbour's kid to cut the grass for $10). Needless to say I didn't receive any of the other services that was agreed in the scope. Beware if you choose to deal with Jude. If you do choose to use her company, my advice would be to make sure you don't pay them anything until the work is completely done. It's too bad because her crew seems to be nice people and does decent work.

Approximate cost of services:
$350.00
1 of 1 people found this review helpful.
Was this review helpful?
10/10

Temp warmed up after a few nasty snow storm in Toronto. One night water poured out of our foyer ceiling and we knew it was a roof leak. Called City 1 Roof Work the next morning based on previous reviews here and Danny answered the phone. He said he can be there in a couple of hrs and he showed up on time. He and his partner Chuck spent 45 mins on the roof to give us a free estimate. We agreed and they came back the next day with some new shingles and pipes and the job was done properly. It has now been about 6 weeks and we have had a few more snow/rain storms and not a drop of water has leaked through. These guys are pros and know what they are doing, and they are easy and honest to deal with. I highly recommend them.

Approximate cost of services:
$650.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hello Matt
I thought you forgot about us.....lol
I take it Now we gained your trust, and like i said "When you feel confident send us a review" I'm glad your happy, I seen a little doubt in your eyes when we left that day, thats why i said when you feel confident send us a review, I knew our work would prevail.
Thanks for your review and we appreciate the buisness from all of us at City1