mom2four

• In the spring, my husband and I hired Oliver Irrigation (OI) to inspect and start up the sprinkler system of the house that we had just moved into. At the time I made the appointment, OI requested for my credit card information and I provided it. • OI came, did 15 minutes of work and left. We were not provided with any explanation of what was done or if parts were needed. We also did not receive an invoice by mail or email. OI simply charged my card. • I called OI a week later to request that an invoice be provided. Nothing was ever received. I left it be. We decided to look for another company for future services to our sprinkler system. • Last month (October), my husband and I were away. In our absence, and to our surprise, OI came to our house to “winterize” our system. • We were neither informed that they were coming nor did we receive an invoice by mail or email to let us know after the fact that they were there at all. • We were only made aware of what they did after my husband reviewed our MasterCard statement and found a charge from OI on October 16th for $183.75. • This is outright abuse of my credit card information as we did not authorize OI to perform any “winterization” work on our sprinkler system and we certainly did not authorize OI to charge my credit card without my knowledge or permission. In the eyes of the law, this is FRAUD.

We recently purchased an older home with a beautifully updated kitchen...the only thing missing was a functional pantry. With four kids and frequent Costco runs, a pantry that was capable of storing loads of food in an organized manner was critical so I began looking for solutions. I had heard of ShelfGenie before so I Googled a local dealer and found Caroline. Within days we were in my kitchen discussing my family's storage needs in detail and in the end, she came up with a design that was just right. Six weeks later the shelves were installed and I couldn't be happier with them. They made this huge cabinet with deep static shelves exponentially more useful! Yes, the pull-outs were a little pricey (these ones were roughly CAD$2600) but I swear they are worth every penny. If you are thinking about installing pull-out shelves in your home, don't even give it another thought. Go for it! I promise you won't regret it.