Kempton in Calgary

A new roof is not only an expensive item to purchase, it is also something that (if bad decisions were made) can lead to nightmares and sleepless nights (literally sleepless when roof leaks) for years to come. So we didn’t try to find a roofer that could quote us the cheapest price. Like other Canadians, we *try* to be smart and informed shoppers. We want to find a roofer that charges us a fair price for good quality products and willing to stand behind their workmanship for years to come with excellent services (not just for a few short days during installation). Our old shingles were starting to curl up in the last few years and the granules loss were getting worse. So we finally decided to get new roofs last year (even our roofs might have lasted for 1-2 more years). To do our due diligence before picking a roofer, we asked for quotes from FOUR (yes, 4) BBB accredited roofing companies (all with A+ rating) that have 15+ years of history of operating in Calgary. One company got eliminated right away as the estimator didn’t even bother go up the roofs. Hubbard came out top in our selection process. * Quotation process: Kelly from Hubbard was professional, knowledgeable, and the final quoted price was competitive (not the cheapest). Kelly went on the roofs of our home and garage to measure things properly and looked at things closely to provide us with a proper quote. He was very patience in explaining things to me as I have many questions and this is our first new roof. Hubbard’s quote was itemized, specific, and helpfully informative. I like to know and understand what exactly we were paying for, so I used Hubbard’s itemized quote to do some research using Google to understand things. And Kelly was very helpful in answering all my questions. * Installation process: The nice workers installed the roofs professionally in a few days as planned and cleaned up the site after they finished the job. A few days later, Hubbard sent Jim (an experienced roofer whose job is quality control) out to do an inspection to make sure everything was done right. Let me share an important and positive story before my concluding remarks and recommendation. Over this past winter, the metal valley on the new roof lifted up a little at the edge (cosmetic only with no risk of water damage) and I reported this to Kelly. He promised to send Jim over to inspect and fix after the snow melt. True to Kelly’s promise, as soon as the snow melt, Jim came to inspect and fixed the issue (taking Jim only a few minutes). You see, this is positive to us! We went with Hubbard because we know Kelly (we had a chat on this) realizes the importance of a reputation that has taken Hubbard 32 years to build. In our age of social media (Facebook, Twitter, etc), Kelly understands Hubbard needs to stand behind their workmanship, products and installation and take good care of us and their other clients. Given my own excellent experiences with Hubbard, when others ask for my recommendations, I will happily tell them to go get a quote from Hubbard for their roofing needs and see for themselves how Hubbard compare to other roofers out there!