As a new development the company completely denied having me as a customer (instead of trying to actually fix the problem). Still have not gotten back to me after numerous phone calls and emails. So attached below is a receipt for the payment of the aforementioned project. I have selected Home Depot aka TKR service to complete my kitchen in hopes that a large company would be accountable for the project. Unfortunately this was not at all the case. My biggest complaint is the timing and complete lack of communication with the company. I was given a date of installation only to find out the day of that installation was not scheduled for another 3 weeks. I have requested the kitchen to have certain attributes that were not done, and now 2 months past installation I am still trying to get a hold of someone (to no avail) to complete the project. Definitely would not recommend dealing with this firm. Mind you the installers were awesome and did do a good job installing the incomplete kitchen.
- Approximate cost of services:
- $5,000.00
- Company Response
Good afternoon Marina
We have no record of Marina MM as a name to reference in our customer database. I would be happy to address any issue you may have if you would like to reach out to me.
Ian@tkreface.com
905-830-5026 x112