J

Daniel came over to our house within an hour of our phone call. He replaced a burst pipe which was in a really tricky spot in the wall/ceiling and checked the water pressure in the house. As it turns out, the pressure is higher than it should be and our pressure reducing valve is maxed out, so we'll be making another appointment with Pristine to replace that valve. We were really happy with everything about the service today.

Our dishwasher began to leak, which sent water into the bottom floor of the house. We called Hassan and he was very flexible in scheduling an appointment with us. On the day of the appointment, he called 30 minutes before arrival. Hassan thoroughly inspected the dishwasher. He identified the root of the problem and advised us that it would be cheaper to buy a new machine than to repair it. We appreciated that a lot. We were really happy with Hassan's service. He's friendly and gives honest advice. We will definitely call Wise Appliance Service if/when we need repairs in the future.