Called Roy mid-afternoon, arranges to come next morning. Friendly guy, has the problem diagnosed in short order, clears the drain temporarily so we can still use our toilet, phones and invites a drain replacement company to quote on the job, gives me the quote, I accept, Roy makes a very reasonable charge and is gone in 1/2 hr. Next morning, the other guy comes, does the job for the price quoted. Problem fixed, promptly done, reasonable price.
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