bkonrad11 in Guelph

Canadian Choice Windows and Doors was a very easy company to work with from the first meeting setting up the quote, to when final payment was completed. Our sales rep Joe took his time to carefully walk us through the entire process, what our options were for the windows and doors, discussed payment options including the Greener Homes Loans and offered to help answer questions about it should we go that route. For the time leading up to the installation date on May 28 to May 29, 2024, Joe made himself available for any questions we had including on weekends, though we felt bad bothering him during his off hours, but he never made us feel we were inconveniencing him. Working with the administrative staff, they were extremely pleasant to speak with on the phone and responded to emails in very short periods of time. There was not a moment where we felt we were being ignored or forgotten which is a pleasant surprise as that means we did NO chasing at all unlike our experiences in the past. The installation team is one team that I cannot say enough to show how happy we were with their work. Lead by Mike, they were very professional, polite, and very very respectful of our home whether making sure not to make a big mess inside, to avoiding damaging our gardens as much as possible when installing our front bay windows. Mike took the time to answer questions we had and never made us feel like we were bothering him once. We have had our share of experiences when it comes to dealing with renovations but this is the first team/company we have dealt with where we were very happy with everything from start to finish. I sounds like a perfect situation and honestly it was just that and so much so that I immediately recommended a family member to connect with Joe about his new window project. Thank you to the team at Canadian Choice Windows and Doors for treating us the way you did and doing such a wonderful job with the installation of 13 windows and one walkout basement door!