Great price and installed quickly but disappointing product as the thermo seal on almost every window has gone. The company was accommodating and the first windows were replaced but now it has been over 5 years but not yet 10 and there are still windows from the original install where the seal has gone, but the company will no longer replace them. It was interesting to note that the original windows installed do not have date stamps but the new ones do so it is easy to see which were replaced and when. I'm not sure if we just got a bad batch, but I think the windows should last much longer than 10 years to be considered quality windows.
- Approximate cost of services:
- $5,000.00
- Company Response
Thank you for your review Kira. We have gone through our files and we are having trouble identifying your project. Please give us a call with your contract name or order number so we can be of further assistance. We are usually able to make contact within 24 hours of the request. We hope to hear from you again soon.
Sincerely,
Management