Laura in Saint Marys

They didn't review what they got from manufacturer before installation: sliding pane on both windows were off-square, after a visit from the manufacturer, a much back and forth and a new sliding pane, we decided to leave it because it seems the problem is neither the manufacturer, nor Beingessner, knows what a square corner is. The door was bowed at the sides and top after installation and when we asked for a correction, we received answers like "it is within standards", and that was repeated for every defect pointed to them, it seemed like a very handy excuse, but what they failed to mention was "what standards?", the only ones I can think of are those ruling poor quality jobs. A re-toothing was paid as par of the door installation, even that needed a re-work. They are window wise certified, I failed to see how is that possible. I wouldn't recommend them to anyone, if you want a crappy job, you can get it way cheaper than what they charge you.