I purchased a door from Door Gallery, they sent installer with incomplete product. Trim was missing , as well as door handle. I called Al the owner numerous times and was promised someone was going to come out tomorrow to finish (6 times or more). I cannot get occupancy from the town because my front entrance has no handset. Do NOT buy anything from this company, not good to deal with
- Approximate cost of services:
- $4,000.00
- Company Response
We are sorry for your complaint, the door was delivered,installed and by your request not to put the handles and trim because, it's a new construction and by order we left in your promises and was paid in full, as well ensured that you are 100% satisfied with our product. Six months later, you blame us where is the lock? Our goal is to treat all our customers with full respect and complete top-notch services, but we are not responsible for your loss.