Clara in Brampton

Terrible, terrible experience. We chose this company because we saw that they had good reviews and I wholeheartedly regret this decision. First of all, they were very, very slow while moving. We were moving to a house only about 4 minutes away from our old one and we had already made several trips ourself to bring our boxes so we only had large furniture. They took 12 hours. Utterly ridiculous. Second of all, they kept stopping to smoke or eat or talk on the phone. And I'm not talking about lunch. They must have each stopped at least 6 times to do absolutely nothing. Third of all, they damaged more furniture than we have ever damaged before in our lifetimes. One of our beds had large patches of paint chipped off of the backboard, one of our moveable tables had all the wheels completely crushed and we had to throw it away, and there was patches of wood shipped off of a dresser. They also damaged parts of the front porch while trying to move a few chairs. Fourth of all, they asked for our money before they had even finished moving. Our grand piano was in the moving vehicle and THEY REFUSED TO GIVE IT TO US UNLESS WE PAID THEM 2 HOURS EARLIER. We didn't have any cash on our person at that moment as it was in the other house and they were about to drive away unless we agreed to pay them immediately. Last of all, the movers started to ask for tips not even an hour into the move. Never again.