We are very happy with the excellent work that Parada Kitchens did. They are very professional, talented, and responsible. They saved us when our previous contractor messed up the job. The design and planning phase helped us to come up with a great design. The work was done on time and with a high-quality end result. It was pleasure to work with Eno and his team.
Horrible experience. Poor quality service and product. The furniture delivery was delayed one week because store personnel did not order it. Had to go to the store again to get them to order it. Then damaged furniture was delivered. Next the correct hardware was not included for assembly. Then they sent incorrect hardware which is not compatible with the furniture. Over one month delay and enormous amount of our time wasted. No response from multiple phone messages left with customer service at head office. Emailed head head office. Only response was that Division manager would contact me. That never happened. My worst experience with a store ever.
My worst experience with a store ever. Poor quality service and product. One month ago ordered a piece of furniture, still only have some of the parts. No response from phone messages left with customer service at head office. The furniture delivery was delayed one week because store personnel did not order it. Had to go to the store again to get them to order it. Then damaged furniture was delivered. Then the correct hardware was not included for assembly. Then they sent incorrect hardware which is not compatible with the furniture. Still not able to put the furniture together after one month and enormous amount of our time wasted. Horrible experience.
