Reviews

10/10

True story, I had an in warranty issue with my Air Conditioning, and called Max by mistake! The year before I had called Mark (another company altogether), who installed a part, and the A/C was no longer working. Max wasn't responsible for the issue with my A/C as he never did any work on it, however showed up at my door in my error phone call (what a way to meet a person!). Even though I made the mistake and called Max instead of Mark (I called the wrong company), he thought I was one of his customers, showed up pesronally. When we found out it wasn't him, he still offered some warranty work. Well since my A/C is down now, I am going to personally call Max. I have learned from my process the man stands up to his word. I recommend Max to you as a person who keeps his word on work that he does. Even showed up and worked with me by mistake :) That's what you want in business. Someone who keeps his word. Max does that. I recommend him :)

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
3 of 3 people found this review helpful.
Was this review helpful?
Company Response

Thanks for review and hopefully you call us for new Ac

10/10

I called Matt to troubleshoot a washroom. I really liked the fact Matt first worked with me on the phone to see if it was something easy. I was able to troubleshoot on my own based on his advice. I really like the fact he wasn't out to make a quick buck, instead his quick troubleshooting allowed me to fix it right away, on my own. I have programmed his number in my phone for next time. Nice to have an honest person work with you :)

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thanks Atif, I believe the honest approach is best. I was able to explain the solution to his problem over the phone instead of going out for a service call to make a quick buck. I believe that is what makes a good business