My kitchen sink was plugged and 3 different people had tried to clear it. Thankfully I was referred to Plugged Piper. Sheri set the appointment and from the moment she answered the phone, she really seemed like she cared. She sent Taylor, who assessed the problem right away. He used the industrial strength snake and kept working till the pipe was cleared. Taylor was extremely efficient and pleasant. He is knowledgeable and was very happy to be able fix the problem. It's not often you get someone that enthusiastic about their work. Now my sink is working again just in time for Christmas! I highly recommend Plugged Piper! ~ Julie G. Hamilton