Arbutus replaced our current deck cover. Mark and Magnus are both very personable and open and honest. Handled challenges with great expertise. Magnus was outstanding and supervised work daily and was always available by phone or email to address concerns. No surprises or unexpected charges other than a major snow storm which slowed the work only briefly. We have a very large deck and also some carpentry was required to deal with water damage which added to the cost. Mark met with us before the work began and explained all option. Provided a detailed estimate. Magnus met with us for a final inspection after completion of the deck; perfectionist that he is, there were a few last "touch ups" to make sure it was perfect!
- Approximate cost of services:
- $15,000.00
- Company Response
HI, working with you and your wife was such a pleasure from the initial meeting you were both so involved and interested. It is always so much fun when my clients are interested in the process. My Son still talks about that meeting we had thanks for giving him a life lesson in customer service.