Was severely overcharged by the company. For approximately 2 hours of labour and $190 part, the company presented me with a bill for almost $800. Number of hours on the work order was listed as 5 hrs x $99/hr. The reason for that many hours: technician spent significant time to obtain the required part. So they wanted me to pay $99/hr for the tech to drive around the city. Unbeliveable! When I hesitated to pay, the owner of the business threatened to remove the replaced part and leave us in the cold in February!
- Approximate cost of services:
- $800.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
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