brian in North york

Saw their booth at the toronto homeshow and arranged for measurements, fabrication, installation, and maintenance. It was pain free and easy. After installation, had a small leak in an attachment. Tara at cust service/sales, arranged for someone to come without question, and it was solved - the repair guy (repair inspections only happen on Wednesdays) even took time to put some silicone in a few unrelated spots.

friday night my power meter base blew. called him and he explained how it would be difficult to give a real quote, but gave me a ballpark that would change depending on factors one he saw the problem. he said he would check into what was required on saturday and then call me with more details. left the house on saturday (because i had no a/c!) and got a call that he was at the house, and already was doing repairs! he finished it all, cleaned it up, and called toronto hydro to reactivate power. He did the work, hadn't even met me, and i had not yet paid a dime (much less a deposit). What's more, because I was away, he told me how much it would cost, and said to leave a cheque in the mailbox and he would pick it up the next day while in the area. This man is a godsend! Came and left mysteriously and the work was all done! PLUS: He came in well below all the numbers he quoted me!!! I didn't have a 'go-to electrician' before, but i definitely do now!!!!

went looking at one store (much too high), another competitor (talked down to us), then found this company. Ray previously only did commercial volume work, but now he is open to public. gave us honest advice and recommendations without talking down to us. incredibly fast turnaround time, and quick and easy estimate. also ended up being 35% less than the other places.

This company cannot be rated high enough. my basement had a flood and insurance called them in. they helped clean, bag and list everything well past midnight. they did everything they needed to do, and then did some more, because they knew that it was needed in order to do a complete job

joe came, took care of everything from start to finish. he even brought in an assistant who also was amazing. they took it all out, replaced with new windows, and even did extra stuff that was at no extra cost. made sure that i had no other problems, and even contacted me after to make sure it was all ok.

they did a good job explaining the different ideas and options. they came and did their measurement and template. when it ended up being the wrong size, they agreed to recut everything, but it was a bit of a hassle to get it done quickly

didn't give me a great feeling, ended up cancelling the job because i didn't have full confidence in their abilities. i wouldn't really recommend this to too many people, but maybe i just had an off experience

joe came, took care of everything from start to finish. he even brought in an assistant who also was amazing. they took it all out, replaced with new windows, and even did extra stuff that was at no extra cost. made sure that i had no other problems, and even contacted me after to make sure it was all ok.

mario came and did measurements, gave a detailed drawing and provided exceptional customer service. he even showed us his factory. he made custom cabinets and a special corner unit built to our specs.

had main drain clogged by a tree, they came and were knowledgeable. they tried to find the best solution and knew about a city refund program that reimbursed the whole cost! they even made a repair thinking about minimizing long term issues that may eventually come up.