We are third time home buyers...first time from Great Gulf Homes. From the beginning to the end, we have had nothing but bad experiences with this builder. When it came to deposits, we were ready to put down the whole amount in cash or cheque, however they wanted the money and they declined our money. They wanted to go by the book and waste our time to have money in an account where they could take quarterly deposits from...therefore wasting my time to open a seperate account and now wait for cheques to be mailed to me which takes 7-10 business days. Next issue is when it came time to lay the sod in the front and back yard of the house after 4 months of living there. They came and laid the sod with huge gaps in between and when we complained about it, they said it was our fault for not tending to the grass and watering it as per their instructions. Well, guess what, my fiance and I are busy people with lives....we turned the water sprinkler on in the evening and let it run all night, yet by the end of the summer, we had huge gaps still in the grass. We tore it all up and got a professional to come put proper looking sod in for us which looked amazing. Their overall customer service timing to get back to us was horrible, it always took more then 2 weeks to get back to us and we will NEVER buy from Great Gulf again. We prefer by far, 100% Tribute Homes. They are the BEST EVER!!!
- Approximate cost of services:
- $400,000.00