Where do I even start . The customer reps are untrained,rude and speak to you as if you are stupid and hang up if you ask to speak to a supervisor. They don't send invoices with correct company information on them in the mail .and are untruthful about receiving payments ! They have been nothing but a hassle to deal with since I've been in business with them and am currently having my affairs with them investigated as I am now at risk for fraud due to their negligence, you get what you pay for , and trust me , it's not worth it.
- Approximate cost of services:
- $300.00
- Company Response
Dear valued client, we are sorry to read that our services have not met your expectations. Please let the Customer Relations team look into this further. Can you please forward us the phone number associated with the security system and the best number to reach you to communication@protectron.com subject HOMESTARS and we will contact you. Thank you