I recently bought a headboard. They accidentally ordered a footboard, then told me I got a great price for the headboard and it was delayed in delivery. Then, upon delivery, it turns out the headboard was part of a set, so it didn't connect to the metal bed frame I have. I called to complain because I had asked the salesperson for a headboard only and asked if it had all of the bolts to attach it, and he assured me that it did. They sent people back to fix it who were rude and rushed my boyfriend home from work even though they knew we wouldn't be home until a specified time. The headboard is barely stable and there are long bolts that poke into my boxspring. I am incredibly disappointed. I will never buy furniture here again.
- Approximate cost of services:
- $800.00