Their equipment does not functional in the cold winter, my alarm will not stop beeping, and it beeps middle of the night!I have to pay the penalty to cancel it, I have to pay for technician to come to check, and they cannot guarantee when technician will come, so i have to keep hear the beep unless i pay $975
- Approximate cost of services:
- $975.00
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- Company Response
Dear Jasmine in Toronto, we are sorry to read that our services have not met your expectations. Please let the Customer Relations team look into this further. Can you please forward us the phone number associated with the security system and the best number to reach you to communication@protectron.com subject HOMESTARS and we will contact you. Thank you