Karen in Toronto

Worst company I have ever dealt with!! Leanne is a horrible sales rep and super rude!! I had to have my floors replaced due to what Leanne said to me was that I bought cheap flooring! Which I only had like 2 products to choose from! Pretty sure you should never tell a costumer you sold them cheap product!! Turns out the floor was a manufacturer defect! So they were replace! Now I have new flooring in and I have about 10-20 prices of the floor moving! Not installed properly or they sold me another cheap product! I contacted Leanne April 1st and she said she would have someone come in.. Guess what no one showed so I called her back in sept (due to I was busy and just thought they would call or come) and asked what's going on or did you forget? And her response was "ya"!! So now I'm still dealing with my insurance company about this situation and sunshine wants no part in fixing there problem!! I have 1 to 2 inch gaps in my floor and have had my 3 year old son tripped and fall because my floors are separating!! So now it's a safety concern! So they don't care about their customers nor their products or how they install their stuff!! I am not the only person that has said never use or go to sunshine carpet and now I see why!! So please save your money and the headache and go with a different company other then sunshine carpet!! Horrible Horrible company and staff!!