Geoff Hadrill in Toronto

The completed work was generally very well done. The paving stone installation was excellent. The common fence was also excellent however the downspout was left hanging and not re-attached to the fence. The real issue I had was the length of time the project took to complete. The neighbor signed the contract at Easter and the fence was done later in June after being promised end of April. The paving stone work was done in a more reasonable time. Richard the site foreman tried hard to make things happen but there appeared to be delays on other jobs or they overbooked their projects.

I researched painting firms in Home stars after a bad experience from a previous painter left deficiencies in the work - incomplete, no sanding, caulking, stains seeping through etc. I met and had quotes from 4 companies and Finer Edge was clearly ahead of the others. Bill the owner came and gave a competitive quote, listened to my concerns and patiently answered my many questions. His references and expertise sold itself, there was no hard sell. The work was started within 5 days of the estimated time, was completed on time and the finished job was superb. Tuni the lead painter had 20 years of experience (it showed) and completed every request I made and the work site was clean when they left. The customer service was outstanding from Bill and the quote, to Michelle who confirmed the paint and work order, Collin the project manager (who was there at the start, checked in and made the final inspection with me) and Tuni and his partner. Our 100 year old house looks like new and the job was not easy with railings, wooden spindles on 3 porches/balconies on 3 floors. I can only hope future contractors will be as professional and service focused as Bill and his team are at Finer Edge.

I have dealt with PC Mechanix and Shafi, the owner, for over 5 years usually for a complete home/office retooling - removing dated devices/software and upgrading systems and devices. In today's tech world I no longer have the time or ability to maintain or set up my systems. This year I purchased a new desktop, had new operating sytems and software installed on 2 machines and a synching of all of my new Apple devices (i Phone, I Pad, Mac laptop and my new PC desktop and an PC old Notebook). This is a complex sytem as we have 2 corporate laptops we use at home, in addition to the above, along with a wireless printer and a wonky Rogers modem/router (now fixed). The new network synchs all of the devices, links to the printer and shares files. In addition Shafi set up the Netbook as a TV console to manage downloads and Apple TV and a laptop for the downstairs stereo playing iTunes. The whole process took over 6 hours of constant work and an additional time to rework my wife's i Tunes library (at no cost). Shafi has an excellent understanding of all of today's devices and operating systems. He can recommend product and tips and tricks in addition to selling new and off-lease hardware and software. A virtual one stop tech solution. I recommend him highly to friends and family and will continue to do so. His quality standards and service levels are much higher than the competition and he services both home and business clients. He is easily reached on his cell phone, and follows up to ensure you are happy with the work. As a result he has grown to 8 employees and a retail location in addition to his on-site service.

I came home at 4 pm and my fridge was melting. I made a call to Hightech and was promised a tech between 6-8 pm. He arrived at 6 pm, found a loose connection to the circuit board, fixed it and was done! I was only charged $20 for the repair and I was given a 30 day warranty. I was very pleased with the speed and quality of the service from Atiar Rahman. Would recommend him highly.

After several home renovation projects that had some issues I decided to search for an HVAC contractor through Home Stars using a very high rating score as my start point (9.8-10). This short-listed Spring Home and several others. Spring Home won the contract for a complete high eff refit after Cy's thorough and impressive presentation. He uses a computer to walk you through the work. Particularly impressive were the quality and neatness of the installation photos - I had researched on an HVAC forum that the install is the most critical element to a quality HVAC system. I was also impressed with the photos of their installs for American Standard at the Toronto Home Show and the AM Std training centre. Cy answered every question thoroughly and pointed out details in the install such as the AC cement pad, the intake and exit pipe mortaring that are important but never considered in a large job like a system replacement. The job was complicated by poor existing ducting and an improper plenum as well as a short time frame to get the work done ahead of the rebate deadline. In addition, my wife was reluctant to replace a working system. George the installation manager came out twice at no cost to answer my questions, ensure the equipment would work correctly and to order the proper plenum before any contract was signed. He also verified the existing furnace's heat exchanger was cracked but allowed us to digest the news without any hard sell unlike the competing firm. George also saved a slot for installation prior to the Mar 22 audit deadline despite no definite decison from us or a deposit until the night before. Spring Home met our needs, waiting patiently and let us take the time needed to be sure we were making the right decison. The installation was first class and the end result matched the photos of quality jobs Cy had shown. The team worked very hard from 9 AM to 9:30 PM due to the complex nature of the existing system ducts at no additional cost and clearly were very skilled. I now have a high eff system that reflects quality throughout. Spring Home's quote was very competitive, cheaper than several, surprising given the quality of work and attention to detail. I would not hesitate to recommend Cy and George and Spring Home or to use them again.