Metropolitan Movers North York
Horrible movers. Unprofessional, inappropriate truck for the size of the move and said we had "too much stuff". took 13 hours to move 5 minutes away. 2nd part of move was not completed for 3 days but they billed the credit card before completing the work. Sent 1 mover to unload the truck at the 2nd part of the move and then hired people off the street to help them. these people off the street are not insured but I guess that meant nothing to the company. a lot of broken items. missing items. Received items from another move and I personally located them to return their items since nothing was offered by Metropolitan to assist in any way. Don't waste your money!!!. They offered a discount but nowhere near enough to compensate for the damage and stress we encountered. Horrible, horrible company with no compassion or consideration.
- Approximate cost of services:
- $3,130.10
- Company Response
Hi Nancy we are sorry to hear your moving experience was not satisfactory, we continue to strive to be the best and preform top quality service for all our clients when the client is no satisfied a compensation is always offered to make the matter right, it is unfortunate this was not enough in this case. Thank you for your feedback and we wish you all the best