The owners of the store are genuine people who care about their customers. Jennifer is awesome to deal with. The store is classy, cozy and comfortable. Nice job! The furniture appears sturdy and has a great design. If you are looking for timeless pieces I recommend you visit the store. (My wife fell in love with it.) There were some issues regarding fit and finish of the original piece however I experienced absolutely no problems returning it for replacement. I was able to voice concerns directly to the manufacturer here in CANADA. My concerns were addressed, I was treated well, and overall I came away with a positive shopping experience. How a business deals with customer issues speaks volumes about their integrity and I wish this business every success. Cheers!
- Approximate cost of services:
- $800.00
- Company Response
Thank you for your review! The Kelowna store owners Jennifer and Matt are our best franchisees.