My main sewer line was overflowing, and so I called Ducky's because I had seen good reviews online. They were quick to get back to me, and I was able to book an appointment quickly. When Andy came over, he found a clay blockage that he thought might be a broken sewer main pipe, and suggested we call the city to see if the break was in their section of pipe. Even though his job was done and paid for, Andy called a couple days later to check in on me, and see how everything had gone. The city had given a different diagnosis than what Andy thought, so he volunteered to come back on his own time to do a video review and make sure nothing was missed. I was very impressed with his follow through, and willingness to make sure that we had all the information needed about the line. He was very knowledgeable and pleasant to work with, and I would definitely use Ducky's again.
- Approximate cost of services:
- $200.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you so much for the great review, and for calling us to help clear your main sewer line. We take pride in our work and want to ensure all our customers are satisfied with their service. Thank you for choosing Ducky's Drains! All the best!