Mandy0309

We've had a great experience with Optima Home Improvements! When Chris came to our home he patiently and thoroughly explained who they were and how Optima makes their quality windows. He even included our children in one of his demonstrations that showed the difference in heat transfer in the Optima window verses the type of windows we had. The style and the quality of the sample window he showed us was exactly what we were looking for. Their lifetime warranties cover more than any other company we looked at (important especially when you have young children). We needed 14 windows replaced and were naturally concerned about the cost of the job. Once Chris gave us the quote, we booked right away! Within a couple of weeks an employee was sent out to measure the windows and the guy was fast and courteous. The company kept in contact with us until our upcoming installation date and Chris was easily accessible for questions via email or his cell phone. On the date of installation, the installers worked quickly and diligently. They finished almost everything on the first day and had to come back for just 1 hour the next day to complete some caulking on the exterior. Chris contacted us within a week to see how everything went. We are enjoying our new beautiful windows and our warmer house. We strongly recommend Optima windows and once you see the product and quality, you won't want anything else for your home.