For more than 8 months we have been using a reputable Pest Control Company to bait and poison mice we have living in our garage and attic. While the poison has been successfully killing the mice that have entered our home, it has not prevented new mice from getting in.
In early February 2012, we knew that our “mouse problem” was becoming more serious, as the level of activity and noise in our attic had increased dramatically. After researching on the internet, I found ICE (Innovative Care of the Environment, Inc.) and I liked their philosophy regarding wildlife and the environment, very respectful. Once I made the call, we were able to get a thorough inspection of our home within a few days.
Owen and Rich showed up bright and early Saturday morning for the Inspection of our home. After more than an hour going through all potential exterior entry points ( garage, roof, gaps in the mortar etc.) and inspecting our attic, Owen(the Area Supervisor) broke the news to us that we not only had a mouse problem, but a full blown ‘infestation’. Owen identified our key problem areas and explained to us how ICE could prevent our problem from reoccurring. The quote and explanation were very detailed and despite appearing costly at first glance, with a 3 year written guarantee of their work, we knew this was the right company to deal with our infestation.
Within a week, we had a team onsite consisting of Adam and Rich. They paid meticulous attention to detail: screening all roof vents and pipes, caulking the entire house, filling in every gap in our mortar, wire screening the inside of our garage - essentially sealing off any entry points for mice. The project was of massive and detailed proportion, taking more than 4 days to complete. Adam and Rich were polite, friendly, and respectful to our property – very professional. Adam was an excellent team lead, he kept the project moving and kept us informed as it was happening.
We were very pleased with the end result and the great communication we had with our Technicians but also with the Administrative staff, Linda and Donna were terrific and couldn't have been more helpful!! I would highly recommend ICE based on our very positive experience.