Reviews

10/10

Jeremy was very professional and efficient. He assessed & repaired the problem with my gas fireplace quickly and at a very reasonable price. As soon as he saw my older fireplace he told me he knew that unit which immediately gave me confidence in his experience. I have & would again, recommend Jeremy at Natural Gas Technicians to anyone requiring service to their gas appliances.

Approximate cost of services:
$180.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Peter,
Thank you for hiring me! Also thanks for the great review and referral!
I have been fixing fireplaces for 20 years now, so I have worked on your same model dozens and dozens of times. Yours however, had some uniquely bad wiring connections from the installer. Another classic example of the importance of the volt meter and ohms testing!
It was also interesting that your fan heat sensor was seized in the on position. I am glad I had the exact replacement sensor in the van - saving us both a 2nd visit!
Cheers and Happy Holidays!

Jeremy